User Agent Switcher for OS version Check

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User Agent Switcher for OS Version Check

If you are a MacOS or iOS user, you might experience difficulties in navigating through 3D Repo, but don’t you worry. Our team is working on updating Unity to fix the issue. Fortunately and in the meantime, the bug can be resolved by adding extensions on the browser stores which can quickly and easily switch between user-agent strings. Switching ‘user agent’ makes Unity think you are running the browser on Windows instead of OS. 

The steps to follow for each browser are illustrated in this article:

Google Chrome

  1. Open Google Chrome
  2. Option 1: Follow the instructions on how to manually override the user agent string from Chrome DevTools 
  3. Press Command+Shift+P (Mac) or Control+Shift+P (Windows, Linux, Chrome OS) to open the Command Menu
  4. Option 2: add the User-Agent Switcher extension to Chrome from the web store by clicking ‘Add to Chrome
  5. Click on ‘Add extension‘ in the popup window that appears
  6. Go to the browser’s tools menu and select ‘More tools‘ then ‘Extensions
  7. Ensure that ‘User-Agent Switcher‘ is turned on

Microsoft Edge

  1. Open Microsoft Edge
  2. Add the User-Agent Switcher add-on to Edge by clicking on ‘Get
    To install add-ons, make sure you downloaded the latest version of Edge 
  3. Select ‘Add Extension‘ in the popup window that appears
  4. Go to the browser’s settings menu and choose ‘Extensions
  5. Ensure that ‘User-Agent Switcher‘ appears in the list of Installed extensions and is turned on
  6. Open the toolbar pop-up then click on the desired user-agent button and select an operating system from the options
  7. Click on ‘Reload current tab‘ button to update the result

Firefox Browser

  1. Open Firefox Browser
  2. Add the User-Agent Switcher and Manager by clicking on ‘Add to Firefox
  3. Click on ‘Add‘ in the popup window that appears
  4. In the browser, open the Menu and select Add-ons

  5. Click on ‘Extensions‘ and ensure that ‘User-Agent Switcher and Manager‘ is turned on

For more information, please contact support@3drepo.org or visit our Support Centre page.